[Retuens & Exchanges]

We do not accept any returns or exchanges for underwear, lingerie. For other products, please contact us within 5 days of receiving your order. The items must be unworn and the package in good condition. All shipping fee will be borne by the customers. After receiving the products and confirming the condition, we will send you the products after exchange or refund you as soon as possible.

[Defective Products]

All products are well inspected before shipped. However, if there is any defect with our products, please contact us at [admin@mens-runway.com] within 5 days of receiving your order. And please note the following information in your mail:

1. Subject: Defective Products: Order No.*******
2. Your Name：
3. Your Tel No.：
4. Products Name：
5. Photo of the defective of the product(s)

* We do not accept any returns without contacting us beforehand.
* Please contact us within 5 days of receiving your order or we will not accept your request.